Sara Albolino is patient safety manager at the Centre for patient safety of the Tuscany Region where she have been working since 2004. She coordinates regional programs on training, patient safety practices, anticipation of risks. She received her phd in Organization Sciences at the University of Milan and attended an advanced course on clinical risk manager. She teaches patient safety and reliability of systems in many academic courses and masters. She is author of many publications in national and international scientific journal. She is member of the Italian Ergonomic Society where she covers the role of International Affair Secretary and she is the Technical Chair of the International Ergonomic Association on Healthcare Ergonomics.